Dec 19,2025
Upgrade the service system! Fujian Biaomao Glass creates worry free services throughout the entire process to enhance customer experience
Recently, Fujian Biaomao Glass Products Co., Ltd. announced the comprehensive upgrading of its after-sales service system and launched the "whole-process worry-free service" plan, covering all links such as product consultation, customized plan design, logistics and distribution, installation guidance and after-sales maintenance.
Recently, Fujian Biaomao Glass Products Co., Ltd. announced the comprehensive upgrading of its after-sales service system and launched the "whole-process worry-free service" plan, covering all links such as product consultation, customized plan design, logistics and distribution, installation guidance and after-sales maintenance. It aims to improve customer satisfaction through professional and efficient services and further strengthen brand competitiveness.
It is understood that after the upgrading of the service system this time, Biaomao Glass has set up a professional service team. All team members have passed strict skill training and service etiquette assessments, and can provide customers with one-on-one customized consulting services; in the logistics and distribution link, the enterprise has established cooperation with several large logistics enterprises and built an intelligent logistics tracking system to ensure the safe and on-time delivery of products; aiming at installation difficulties, the enterprise provides on-site installation guidance services and arranges technical backbones to solve problems arising during the installation process on site; at the same time, a 24-hour after-sales response mechanism has been established, and customer feedback problems can be responded to within 2 hours and solutions can be given within 48 hours.
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